Question 1

What is a serviced apartment?

Accepted Answer

A serviced apartment is a fully furnished accommodation option that provides amenities and services similar to a hotel but offers the space, privacy, and convenience of a home. These apartments are designed to cater to both short-term and long-term stays and are popular among business travelers, relocating professionals, tourists, and anyone seeking a more home-like stay than a traditional hotel room.

Question 2

Can I book a viewing?

Accepted Answer

Absolutely! We would be delighted to offer you a tour of the property and any vacant apartment so you can feel confident in your choice. To schedule a viewing, please reach out to us.

Question 3

Are all bills included in my stay?

Accepted Answer

Yes, all bills are included in your stay. This generally covers water, heating, electricity, Wi-Fi, and regular cleaning (excluding final clean), but please refer to our listings as there might be slight variations.

Question 4

Is there a tenancy agreement?

Accepted Answer

Yes, a tenancy agreement will be issued between you and us.

Question 5

Are pets allowed?

Accepted Answer

Yes, pets are welcome! Whether they bark, purr, chirp, or slither, we've got a spot for them. Larger pets, like those that could double as housemates or mini ponies, might require approval. Just let us know in advance and we can advise.

Question 6

Am I able to register your property as my permanent residential address?

Accepted Answer

Yes, you can register our property as your permanent residential address for the duration of your stay. Make it your official home base while you’re with us!

Question 7

Can I receive mail?

Accepted Answer

Absolutely! You can definitely receive mail, and we'll even assign you your very own pigeon... just kidding! You'll have your own postal box though.

Question 8

Do you offer special arrangements for corporates?

Accepted Answer

Yes, we would be delighted to house your employees and guests, and look forward to hearing more about your specific needs!

Question 9

I would like to sublet my property - can you help?

Accepted Answer

Yes, we also specialize in professionally subletting and managing private individuals' apartments during longer absences and look forward to hearing from you.

You've Got Questions, We've Got Answers